We use cookies to keep the website working, remember preferences and understand how visitors use the site. Essential cookies support core features such as the basket and checkout. Where optional analytics or marketing cookies are used, you can manage them through the cookie banner. Browser settings can also be used to remove or block cookies, although some features may not work as expected.

Because most SBS Studios products are personalised or made to your specification, they cannot normally be returned simply because you change your mind. This does not affect your rights if an item is faulty, damaged or not as ordered. Contact info@sbsstudios.co.uk promptly with your order number and clear details. For eligible non-personalised items, contact us before returning anything so we can confirm the correct next steps.

SBS Studios is committed to making this website usable by as many people as possible. We aim for clear navigation, readable text, meaningful labels and keyboard-friendly interactions, and we review the mobile experience as the site develops. If you find an accessibility barrier or need information in another format, email info@sbsstudios.co.uk and tell us the page, the problem and the help you need.

Our Terms & Conditions explain ordering, personalisation approvals, pricing, payment, production, delivery, cancellations, intellectual property and liability. The full Terms & Conditions page is linked in the footer. If anything is unclear before you order, please contact us and we will explain it in plain language.

We collect and use personal information only where needed to respond to enquiries, process and deliver orders, provide customer care, prevent misuse and meet legal obligations. This may include contact details, order information, personalisation details and optional artwork you upload. The full Privacy Policy is linked in the footer and explains how information is stored, shared and managed.

If you have a question about these policies, need to report an accessibility issue or want help with your information, email info@sbsstudios.co.uk. SBS Studios is based in the West Midlands, United Kingdom. Please include enough detail for us to identify your order or the page you are referring to.